Shipping Policy
All orders are processed within 1–2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Methods & Timeframes:
We offer standard and expedited shipping options at checkout. Estimated delivery times:
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Domestic Shipping: 3–5 business days
Shipping Costs:
Shipping rates are calculated at checkout based on location and the shipping method selected.
Delays:
We are not responsible for delays caused by customs, natural disasters, or courier issues. Once the order has been shipped, delivery is the responsibility of the carrier.
Return Policy
Due to the sensitive nature of our products, all sales are final. We do not accept returns or exchanges for any reason, including change of mind or incorrect ordering.
Damaged or Incorrect Items:
If your order arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery at [Insert Email]. Provide photos of the packaging and item(s), and we’ll work to resolve the issue promptly.
Eligibility for Replacement:
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Must report the issue within 48 hours of delivery
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Product must remain unopened and unused
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Valid proof of damage or error required
Non-Returnable Items:
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Opened or used vials
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Items not in original condition
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Orders returned without prior authorization
Contact Us
If you have any questions about shipping or returns, please contact our support team:
📧 Email: Info@doublerlabs.net
